Question 1

What does the API cover?

Accepted Answer

Email finding and verification, direct phone finding, and bulk enrichment. Single and bulk endpoints, async with webhooks, plus SDKs for common languages.

Question 2

How do I get started and authenticate?

Accepted Answer

To build Enrow into a product you sell, contact our sales team to set up a Custom plan with a written agreement. To test the API first, create an Enrow account and buy a plan or a credit pack: your API key is in the app (one key per account, renewable). Send it in the x-api-key header. There's no sandbox; full docs at docs.enrow.io.

Question 3

Real-time or async — how do webhooks work?

Accepted Answer

Every search is asynchronous, single or bulk: you get an id right away, then the result on your webhook or from the matching GET endpoint.

Question 4

Do you provide SDKs and documentation?

Accepted Answer

Yes. A REST API, SDKs for common languages, and full docs with code samples. Most teams are integrated in a few days.

Question 5

What about rate limits and high volume?

Accepted Answer

The limit is 10 requests per second per API key, on every plan, and bulk endpoints handle large batches in a single request. Need more throughput? We raise the limit on request.

Question 6

Can I white-label Enrow's data?

Accepted Answer

There's no white-label version of the Enrow app. Through the API, though, Enrow runs behind your product as a pure data layer: your customers never see our brand. Building Enrow into a product you sell, reselling the data itself or sharing it with third parties requires Enrow's written approval under our Terms: this goes through a Custom plan with a written agreement, set up with our sales team. You then control the pricing, experience, and relationship.

Question 7

How does volume pricing work?

Accepted Answer

For a product you sell, volume pricing comes with the Custom plan: the per-credit price is negotiated on your volume and set in a written agreement. Contact our sales team to set it up. To test the API first, a regular plan or credit pack is enough.

Question 8

What margin can I expect?

Accepted Answer

We don't quote a typical margin: it depends on the price negotiated in your Custom plan and on the prices you set. You choose your end-customer prices freely, and the difference is yours.

Question 9

Do I pay for unverified results?

Accepted Answer

No. Enrow charges only for valid, verified results, with two exceptions for searches that find nothing: an email search from a LinkedIn URL costs 0.25 credits when no email is found, and, under clause 8.6 of our terms, an account whose Email Finder finds fewer than 12% of emails pays, after a warning, 0.25 credits per search without a result. Catch-alls, bounces, and dead numbers cost you and your customers nothing.

Question 10

How is billing handled across my customers?

Accepted Answer

One account, one consolidated invoice. Enrow bills you under your Custom plan; you manage your customers' usage and bill them however you like.

Question 11

Is there an uptime guarantee?

Accepted Answer

Yes, in our Terms (clause 15): we commit to our best efforts to keep the service available at least 99% of business hours each month. It applies to every account; there's no separate reseller SLA.

Question 12

What support do resellers get?

Accepted Answer

The same support as every account: write to api@enrow.io with any question about the API or your integration, and our team replies by email. There's no separate priority channel.

Question 13

What happens during an API incident?

Accepted Answer

Write to support@enrow.io. As set in clause 15 of our Terms, we acknowledge the report within 4 business hours and keep you informed until the incident is resolved.

Question 14

Is the data GDPR and CCPA compliant?

Accepted Answer

Yes, fully. B2B contact data (professional emails, and direct mobiles, which can be personal lines), processed in line with European and Californian privacy law, with documented compliance you can pass on to your own customers. Prospects can request removal at any time.

The data layer you resell

Bad data kills your margin

Other providers

Stale database licenses

No room to mark up

No SLA to stand behind

With Enrow

Credits get cheaper with volume

Verified on request, pay-per-result

A commitment in writing

One tool, three ways to use it

Single search

Bulk search

API

Built to resell

One API, any workflow

Everything you need to know

Find emails and mobile numbers
without leaving LinkedIn